Description: If your communications provider does some head scratching when it’s time to talk about transferring numbers (the when,
how, what conversation), that’s a sign you may be at risk for losing business customers. Fact is, most communications
providers can move, or port, numbers among one another gradually but if the process hasn’t been automated via software,
the simple “whens, hows, and whats” can easily go into a black hole of customer frustration. It’s a fact that business
customers want to know the exact date(s) and time(s) their numbers will move—and if the service provider can’t put it all in
writing, those businesses affected will soon make a beeline for the door.