THE MOST VITAL METRICS AND HOW TO INTERPRET THEIR IMPACT
Description: Your customers are getting closer and closer to you through social channels. Rising to meet these new standards is likely to be a challenge and dramatically raises urgency for your business. It’s undoubtedly an entirely new level of extreme expectations. Is your business prepared to provide that kind of connection through your customer service team, community,
or even your social marketing efforts? How will you do it?