communication best practices for data breach and sevice outages
Description: There were plenty of repercussions for individuals who had
their information compromised, but also for the breached
companies who suffered from public scrutiny, financial losses,
and penalties for violating data breach notification laws.
It’s been more than a year since Singapore enacted
groundbreaking data breach legislation1. In the event that
personal information is compromised, new laws encourage
transparency and punish financial institutions that keep
impacted parties in the dark.
In the time since, legislative action has taken off, especially
in the European Union. How you behave during a major
incident is as important as the incident itself.